RETURN POLICY

Don’t sweat it, returns happen. It’s ok! We want satisfied customers so take a look at the Return Policy and let us help make your return quick and painless.

Refunds or exchanges must be claimed within 30 days of delivery. After this period, unfortunately we will not be able to offer you a refund or exchange.

If you would like to return a product, we have a 100% money back guarantee. Although we will give you a full refund, we do not cover return shipping costs.

We will pay the return shipping costs only if the return is a result of our error (you received an incorrect item).

If you need to return an item, visit our Returns Center HERE. Instructions for how to return items from your order will be available there. We are not responsible for returned items if we are not contacted with your return or exchange request.

Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

It'll take up to 24 hours to process your return once we receive the item back. The time it takes your bank or credit card to process our refund request varies so we can't give a definitive timeline, but generally its approximately 3 business days.

If you haven’t received a refund after 3 business days, please contact us at yourfriends@hippielovebracelets.com.