Frequently Asked Questions

Since our items are all handmade order processing times are typically between 24-48 hours after you place your order. Most orders are processed within 24 hours, but please allow extra time during holidays and seasonal sales.

As soon as your order is placed you will receive an order confirmation to the email address you entered when placing your order.  If for some reason, you did not receive an email, please check your spam folder.

When your order ships you'll receive a shipping confirmation email. You will receive a tracking number 2-3 days after your package has shipped. Simply click on that tracking number and you'll be able to check the delivery status of your order.

If you are still unable to track your order, please contact us at yourfriends@hippielovebracelets.com and provide us with your name, the email address used to place the order, and order number.  We'll look into the matter as soon as possible! 

Unfortunately we cannot add items to an existing order. Please place a new order for the item.

If you need to cancel an order please email us at yourfriends@hippielovebracelets.com as quickly as possible via our contact page. You have within 24 hours after purchase timestamp to cancel your order provided that your order has not been processed and/or shipped. We are unable to cancel your order once it has been processed and/or shipped.

We accept VISA, Mastercard, AMEX, Apple Pay, and PayPal payments. No PayPal account required.

Hippie Love Bracelets is certified Level 1 PCI DSS compliant, the highest level of security certification. When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Shipping on all Domestic US orders is $5 flat rate. International orders are $14 flat rate. We do offer free shipping on all orders over $50 usd.

Depending on your location, our average shipping time is 4 - 7  business days for domestic US orders and 8-14 business days for International orders.

Refunds or exchanges must be claimed within 30 days of delivery. After this period, unfortunately we will not be able to offer you a refund or exchange.

If you would like to return a product, we have a 100% money back guarantee. Click here for our detailed Return Policy.

We make returning items easy. Click HERE and you'll be taken to our Returns Center page.

We want you to be 100% stoked with your Hippie Love purchase. If there is something wrong with your item (incorrect or defective, etc.) then we will replace it or issue a refund for you! We'll also pay the return shipping costs if the return is a result of our error.

Refunds for errors must be claimed within 30 days of delivery for a full refund. After this period, unfortunately we will not be able to offer you a refund or exchange.

For more details please read our Return Policy.